The Pulse pre-paid Calling Card Solution allows new or existing entrepreneurs and service providers to offer pre-paid VoIP Calling Cards Services. Calling Card businesses are one of the most widespread markets on the VoIP Industry especially in countries where there are numerous immigrants and ethnic groups. Furthermore, many companies and individuals have shifted their services to a prepaid basis so they can take advantage of the cost-effective solutions that Voice over IP has to offer.


Pulse allows you to position multiple Calling Card systems in the market place, route traffic to numerous carriers, maintain real-time management and analysis of your operations and offer Web access to your customers.

 
We offer several solutions to address the financial constraints of smaller service providers which require low density systems for initial start up. For the larger shops, we have systems utilizing credit card payment, least cost routing, advanced billing and control mechanisms.

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  (see calling card platform diagram)

The Pulse Calling Card solution provides the core functions that allow service providers to offer the latest offerings to their customers and subscribers. Some of these functions include:

• Create Pre-paid, Postpaid, ANI-Postpaid, or ANI-Prepaid Accounts
• Generate unlimited random PINs instantly between 8 and 16 digits long.
• Assign to different Resellers and Rate Tables
• Supports H323 Protocol for IP Phone Usage
• Export the Card Information and PINs and send directly printer
• Charge Maintenance, Disconnect, and Activation Fees
• Expire cards X days after first date of use
• Charge Toll-Free and Payphone Surcharges
• Apply Surcharges based on the ANI (Caller ID) or Dialed Number (DNIS)
• Play Dollar/Minutes remaining in your card
• Allow multiple ANI users for each Account (Great for corporate customers)
• Allow End-Users to recharge their Accounts online
• Play Messages to callers in the middle of the call
• Create Unlimited Rate Tables
• Rate Tables based on Destination Number (DNIS)
• Rate Tables support 1 second - 60 minute billing.
• Bill different during Day, Evening, and Night Hours
• Import Rate Tables directly from CSV or TXT files
• Export Rate Tables to CSV or TXT file.
• Create 4 Different User Types (Administrator, Agent/Reseller, Customer Service, or Account Holder/End-User
• Allow Account Holders to view balances and pay bills online.
• Create/Modify System Users & Permission.
• Credit Card payment module

 

Typical Customer Interaction:
 

• Customer purchases Calling Card.
• Customer calls access phone number printed on Calling Card.
• Call reaches the Pulse Calling Card system.
• System plays IVR message and prompts customer to enter the PIN number code found on Calling Card.
• System checks customers account and balance.
• System notifies customer of time remaining on Calling Card.
• System prompts customer to enter their destination number.
• System places and terminates the call.
• System continues to monitor and control call.

Their are several other ways to handle customer call flow and interaction. Pulse can customize a solution for your particular requirements.

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Pulse can provide you all the components and services necessary to implement your Calling Card solution.  Please call or email with any questions you may have: